CURT NICKISCH: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Curt Nickisch.
Here are some phrases you might here in an organization. “We tried that before, but it didn’t work. If it ain’t broke, don’t fix it. Well, that’s the way we’ve always done things around here.” Now sometimes those reactions to a new idea or suggestion are based on good experience, and they’re uttered by well-intentioned people. Other times, those phrases can be a tell. A tell that you’re at an organization with too much inertia, too much decision paralysis,…