To Mitigate Gen AI’s Risks, Draw on Your Team’s Collective Judgment

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Organizations today face the challenge of using generative AI without falling prey to its drawbacks. Many companies have employed two basic layers of risk management strategies: policies on how to use the technology, and critical thinking about gen AI’s outputs. Companies should also adopt a novel third layer of risk management: team-based judgment. There are three aspects: collective judgment, in which teams engage in discussions to evaluate output and ensure accuracy; domain judgment, in which teams should delegate decision-making authority to those with the highest expertise or those…

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