QBE has won public praise for exceeding clients’ expectations, but their secret ingredient for customer satisfaction may not be what you think.
QBE has won public praise for exceeding clients’ expectations, but their secret ingredient for customer satisfaction may not be what you think.
Do you love your insurer enough to take out a full-page ad, singing their praises in the local paper?
As improbable as it sounds, that’s exactly what one furniture company did after a fire destroyed their facility and all their inventory. Their claim for…
