How to Improve DSR Processes

Data subject requests (DSRs) are a complex and often confusing challenge under GDPR. This article, from data privacy and IG experts at FTI Consulting, discusses ways to streamline DSR operations and ensure they don’t overwhelm legal and compliance teams.

with co-authors Nina Bryant and Tom Hiney

It’s a new year, bringing the excitement and potential that every new year brings. Fresh opportunities, clean slates, hope for successful resolutions. With the end of 2018 and the ringing in of 2019, it’s likely that your organization has been immersed in reflection of successes and shortfalls, as well as planning for the year ahead. In governance, risk and compliance, a significant portion of these musings will center on the General Data Protection Regulation (GDPR) and assessing how and to what extent the regulation will impact your organization moving forward.

The issue of data subject requests (DSRs), is a key area under GDPR that teams should be examining closely. Some organizations have already experienced their initial DSRs. If your organization is one of them, take a moment to breathe, or, depending on how the response went, allow yourself one more drink before your post-holiday detox. Fulfillment of a DSR means the organization has accomplished something…

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