Phishing attempts, scams and fraudulent payments put the retail workforce under increased pressure
TAMPA BAY, Fla., Nov. 20, 2025 /PRNewswire/ — KnowBe4, the world-renowned platform that comprehensively addresses human and agentic AI risk management, is warning retailers that the upcoming peak shopping days, like Black Friday and Cyber Monday, pose an increased risk of a cyber incident. These incidents can lead to business interruption and brand damage.
During these periods, the increased digital traffic, higher email volume and IT team overload creates a ‘perfect storm’ of risk. The scenario is further aggravated by factors typical of the retail sector, such as the use of untrained temporary employees and the complexity of multichannel environments that combine physical stores, e-commerce, apps and payment systems.
According to the KnowBe4 Global Retail Report 2025, the retail industry is among the five most targeted…
