More issues have been uncovered at a Waikato rest home, despite last year being fined for failing to provide proper care to a 92-year-old woman.
Six failings were discovered by Waikato District Health Board staff during an unannounced visit to St Kilda Care Home in Cambridge in June.
St Kilda is owned by Bupa Care Services, a major provider of rest-home care in New Zealand, and this morning “sincerely apologised” for letting its residents down.
Consumer NZ head of research Jessica Wilson said at the time of the inspection, the home was only fully meeting four of seven criteria that were assessed.
The inspection found staff failed to respond to call bells within the home’s expected three-minute time frame, with some call bells left unanswered for more than 20 minutes and…
