Executive Summary
Whether it’s a meeting, an email thread, or a project team, people need to be excluded from time to time. Being selective frees people up to join more urgent engagements, get creative work done, and stay focused on their most important tasks. How, then, can leaders do it gracefully? First, focus on key employees—it’s usually the most valuable employees who are most at risk of collaborative overload and burnout. Second, address their social needs. Being left off of certain projects might make some people feel unimportant, or overlooked. Make it clear…
